// CONTACT
A real human
reads this.
// We answer every email. Even the weird ones.
// WHAT TO SEND
If it is about an order, the more specific you are, the faster we can help. Try to include:
- → Your order number (the 8-character code from your confirmation)
- → The email you used at checkout
- → A photo if it is about a damaged or wrong item
- → What happened, in your own words. Brief is fine. Rant is also fine.
// WHEN WE'RE AROUND
Email is monitored Monday through Friday, generally 9am to 6pm Pacific. Outside those hours, we respond first thing the next business day.
// No phone line. Email is the move.
// WHOLESALE, PRESS, COLLABS
Running a gym that wants branded gear? Working on a piece about lean apparel brands? Got an idea for a collab? Send the details to hello@phantomprotocol.example with [wholesale], [press], or [collab] in the subject line and we will route it to the right person.
// JUST WANT TO TALK
No order? No problem. Compliments, complaints, design ideas, gym jokes — send them all. We genuinely read everything.
// SIGNAL OUT
hello@phantomprotocol.example →